The Role The Change Manager is responsible for developing change strategies, managing stakeholder communication, and ensuring smooth adoption of AI tools and technology. Responsibilities will be: ● Develop and implement comprehensive change management strategies to facilitate smooth transitions in processes, systems, and organisational structures. ● Assess the impact of proposed changes and devise strategies to minimise resistance and maximise adoption. ● Identify key stakeholders and build strong relationships to ensure alignment and support for change initiatives. ● Create and manage communication plans to keep stakeholders informed and engaged throughout the change process. ● Coordinate with cross-functional teams and upskilling specialists to execute change management plans and aid in the adoption of AI. ● Conduct thorough impact assessments to identify potential risks, develop mitigation strategies, and monitor progress. ● Stay current with industry trends, engage in professional networks, and maintain change management tools and resources.   About your experience in change management or a related field ● Proven track record of leading successful change initiatives in a corporate environment. ● Experience with agile ways of working and project management methodologies. ● Deep understanding of change management principles, methodologies, and tools. ● Excellent communication and interpersonal skills. ● Proficiency in using change management software and tools. ● Strong organisational and time management skills. ● Collaborative and team-oriented, with a proactive approach to problem-solving. ● Challenge norms and decision making with constructive vigour. ● Curious about new skills, technology, and better ways of doing things, navigating ambiguity and uncertainty.   The skills you’ll also bring ● Bachelor’s degree in Organisational Development, Business Administration, Human Resources, or a related field, or relevant certification ● Change management certification (e.g., Prosci, ACMP) organisational development, or a related field. ● Experience with AI and machine learning products and understanding their potential impact on user experiences. ● Knowledge of UX/UI design principles and the ability to collaborate effectively with design teams. ● Experience in a professional services. ● Knowledge of digital products and AI solutions and their impact on business processes. ● Familiarity with data analytics tools to track and report on training outcomes. ● Knowledge of prompt engineering and its application in AI-driven products. ● A solid understanding of software development processes and the ability to communicate effectively with technical teams.